24. How to wipe the cache & data in Recovery mode on the player? What to do if I forget the password of the player?

1.You could try to enter recovery mode by holding the power button and the volume down button for about 5s at the same time in power off mode first.


2.Then adjust the Volume UP/Down buttom to choose ‘wipe data/factory reset' to clear the data.
                 

3.Press the power button for ensure.


4. Adjust the Volume UP/Down button choose 'Yes' and press the power button for ensure.



5. Adjust the Volume UP/Down button choose 'Reboot system now' and press the power button for ensure.

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